this is what they wrote back..Good morning David,
Thank you for your e-mail.
Shedding is a natural phase of healthy hair.
All Hairmax Lasecomb users will experience a slight increase of hair shedding
during the first few weeks of treatment. Any increased shedding means that the
new hair is pushing the old hairs out.
This is actually a positive sign that the Hairmax Lasercomb is working for you
and will eventually stop once the hair has reached new growth.
Please keep using your Hairmax on a regular basis, 3 times a week, for
10-15minutes for the HM Premium OR 20-25 mins for the HMSE device.
Also please pay attention that when using the Hairmax Lasercomb your hair should
not be oily in order for you to get great results. We also recommend the use of
a sulfate free shampoo which is gentler on the scalp, and help make scalp
conditions more conducive to the use of the Hairmax Lasercomb.
I hope to have answered your question and wish you great results with your
Hairmax Lasercomb.
Kind regards,
Stephanie Glenat-Abril
Hotline Europe: 00800 750 750 75
HairMax LaserComb Europe
Tel +31 548 659 041
Fax +31 548 659 010
http://www.internationalhairmax.com