Shipping Policies

HairLossTalk welcomes the opportunity to serve you. We have an outstanding shipping system that gets products out to you either same-day or within 24 business hours most of the time. Below are some specifics that may be useful for you to know.

Will it say Hair Loss?

All shipments are discreetly marked as from "Shipping Manager - Fulfillment Center". No mention of hair loss or alopecia will appear on the outside of the package.

Timeliness

All shipments depart from our warehouse in Traverse City, Michigan.

* Orders placed before 12pm EDT typically ship same-day.
* Orders placed after 12pm will go out within 24 business hrs.

Orders with expedited shipping are given priority in this process, and typically move much faster out the door. As a result, if you have changes to your order, it may not be possible to make them before the shipment has been loaded onto a truck.

Holidays

We do not ship on the following holidays. All orders will go out within 24 business hours of the beginning of the next business day:

* Memorial Day
* Labor Day
* Thanksgiving
* Day before Christmas & Christmas Day
* New Years Day

As a result, if you email us with changes to your order, it may not be possible to make them before the shipment has been loaded onto a truck.

When Will It Arrive?

That depends on which shipping option you pick, and where you live! Below you can see shipping times to all areas of the USA based on selecting the slowest option: Ground.

Do you Ship to my Country?

We make every effort to ship to everywhere in the world, and have pretty good luck at it! Its important for you to be aware that we can not help you with import taxes and fees. Please be aware of what they will be prior to shipping. We can not mark packages as "GIFT".

We do not ship to the following countries:
* Russia

Why Can't I Pick the Courier?

Right now for US orders we offer Ground, 2Day, and Overnight. Unfortunately due to the business model of our warehouse shipping service, the actual courier is chosen by the service prior to shipping. For Ground this will either be USPS or UPS. For express this will be UPS or FedEx.

For International Orders: International orders that request aerosol products like Rogaine will be changed to USPS for shipping, no matter what shipping option is selected. This is due to international restrictions for aerosol products.

As always, if you have any questions not addressed on this page, please Contact Us.

Thank you and Happy growing!

HairLossTalk Product Center