you have a link to this ?
If so this means he is saying it didn't work as well as we thought... or you took the thing out of context ?
let us know
He made a comment that we won't like the pictures, not because they show bad results, but because we're so particular about how they're taken, and the ones he's seen don't meet our standards. He actually said (I sh*t you not) that he doesn't understand how angle and lighting can affect the look of hair. I nearly fell out of my chair when I read that.