I remember when my (female) neighbor came to comfort me because she could hear me cry through the wall (yeah it was that bad).
"But you are tall... and you're not fat!" Very reassuring, now I don't care about looking like a 50 year old at 20!
It's useless to expect empathy from people who can't possibly understand what you're going through, they will only make you suffer even more, intentionally or not.